Delivery Policy

Unless specified, all products for sale on our website are available with Free Next Working Day delivery. Orders received before 2pm will be delivered the following working day before 5pm. Orders received on a Friday before 2pm will be delivered on the following Monday. Orders received after 2pm on a Friday will be delivered on the following Tuesday.

Alternatively, let us know when you would like your order delivered (Monday to Friday only). We are happy to deliver to your work address if that is more suitable for you.

Most of our products are delivered using a one-man delivery company. This means the delivery driver will deliver to your front door and is not insured to enter your house. If you live in a block of flats or apartments, then the driver will only deliver to the ground floor lobby or communal area. If you require assistance to take your product upstairs then you will need to make suitable arrangements yourself. You may request that the driver helps you take your Order into your home but this is at the discretion of the individual driver. If the driver does agree to help then please note that any damage to your property is under your household insurance as we are unable to accept liability for any damage to possessions or property during delivery.

It is your responsibility to fully check the product for any damage or marks as you will be asked to sign that it has been delivered in perfect condition. Obviously the driver cannot wait while you open and inspect each component. If you suspect that, due to the condition of the packaging the product may be damaged inside, then you should refuse delivery and inform us immediately. If the packaging appears to be in good condition but later discover there are damaged parts within, please inform us as soon as possible. We will arrange for replacement parts to be despatched within 24 hours or, where necessary, replace the entire order and arrange collection of the damaged products.

Where do we deliver to?

Mainland UK

All of our products can be delivered to any UK Mainland addresses. Certain postcodes may take 2 days for delivery. The cost of delivery is included in the price of the product.

Northern Ireland, Republic of Ireland, Channel Islands & Scottish Islands

A £20 per product surcharge is applied for deliveries to the above regions. Delivery should take 2 – 3 days for these areas.